Calk (“we,” “our,” or “us”), operated by Calk SAS, a company registered with SIRET number: 941 032 187 00010 and RCS: Paris, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

When you use Calk, we may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, professional email address, company name.

• Payment Information: If applicable, we may collect payment details for billing purposes.

• User-Provided Documents: You may voluntarily provide documents, known as “knowledge,” to help adapt and train AI models within Calk.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our services.

• To communicate with you about your account or usage of the platform.

• To facilitate AI training based on the knowledge you provide.

• For billing and payment processing purposes.

3. Sharing Your Information

We may share your data with trusted third parties for the following reasons:

• Third-Party Service Providers: We work with leading AI providers, including Claude, OpenAI, Stability AI, Perplexity, and Mistral, to train and adapt AI models. We also rely on MongoDB for data storage and AWS for infrastructure management.

• Data Storage: Your data is stored primarily on servers located in France, hosted on AWS.

We do not sell or trade your personal data to third parties for marketing purposes.

4. User Consent and Data Collection

By using our platform, you consent to the collection, storage, and processing of your data. Consent is provided when you submit documents or knowledge to the platform. You have the right to withdraw consent at any time by contacting us at [Insert Contact Info].

5. Data Security

We are committed to ensuring the security of your personal data. We use AWS’s cloud infrastructure with basic encryption measures to protect your data. We are actively working on obtaining SOC2 and ISO certifications to meet the highest security standards.

6. Your Rights

As a user, you have the following rights:

• Access and Modification: You can access, update, or modify your data at any time by contacting us.

• Data Deletion: You can request the deletion of your data, and we will process this request unless we are legally required to retain certain information.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Upon request, we will delete your data if you choose to terminate your account or withdraw consent.

8. Legal Compliance

We comply with data protection regulations, including:

• 🇪🇺 General Data Protection Regulation (GDPR): For users in the European Union.

• 🇺🇸 California Consumer Privacy Act (CCPA): For users in California.

• 🇨🇦 Canadian Data Protection Laws: For users in Canada.

If you have any questions about your rights under these regulations, please contact us at hello@calk-ai.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by revising the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@calk-ai.com