Introduction

Welcome to Calk! These Terms of Use govern your use of the Calk platform, accessible via [https://calk-ai.com] (“the Platform”). By accessing or using Calk, you agree to be bound by these terms. If you do not agree, please discontinue use of the Platform.

2. Services

Calk provides AI-powered services that allow businesses to create, customize, and adapt AI agents using their own data (“the Services”). The Platform is designed to enable users to integrate and deploy these AI agents to enhance business productivity.

Key Features:

• Knowledge integration

• Multi-model AI chat

• Custom AI agents

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use Calk. If you are using the Platform on behalf of a company, you represent and warrant that you have the authority to bind the company to these Terms.

4. Account Registration

To access certain features of Calk, you must register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information.

• Keep your password secure and confidential.

• Be responsible for all activities conducted under your account.

Calk reserves the right to suspend or terminate any account that violates these terms or is found to be engaging in prohibited activities.

5. Subscription Plans and Payments

Calk offers several pricing tiers, including a free version and paid subscription plans (Pro, Team, Business, and Enterprise). The details of each plan, including features, usage limits, and fees, are available on the Pricing page.

• Starter Tier: Limited features, access to basic models, and restricted storage.

• Scale Tier: Monthly subscription; enhanced features.

• Space Tiers: Tailored for growing businesses with added storage and multi-agent capability.

Payment Terms:

• Subscriptions are billed monthly or annually, depending on your choice during sign-up.

• Payments are non-refundable except as required by applicable law.

6. Data and Privacy

By using Calk, you grant Calk the right to process and store the data you provide, including but not limited to, documents, business information, and uploaded files. Calk follows strict security and privacy measures to ensure your data is protected.

• Data Ownership: You retain ownership of your data. Calk does not claim any ownership over the content you upload.

• Data Usage: Calk uses your data solely for providing and improving the Services, including AI model training and customization.

• Data Security: We implement reasonable measures to protect your data, including encryption and compliance with (soon) SOC 2 and ISO standards.

For more details, refer to our Privacy Policy - Calk.

7. Use of the Platform

You agree not to use the Platform for:

• Illegal activities, including violating data privacy laws.

• Distributing viruses or harmful code.

• Reverse engineering, copying, or reselling the Services.

Calk reserves the right to monitor usage and suspend accounts that engage in prohibited activities.

8. User Responsibilities

As a user of the Platform, you are responsible for:

• Ensuring that your use of the Platform complies with applicable laws, especially concerning data privacy (e.g., GDPR, CCPA).

• Providing accurate business and knowledge data for AI customization.

• Keeping your account and business information updated.

9. Third-Party Services

Calk may integrate with third-party platforms (e.g., Google Drive, AWS, MongoDB, OpenAI). Use of these services is subject to their respective terms. Calk is not responsible for any issues or breaches that occur as a result of third-party services.

10. Intellectual Property

Calk owns all rights, title, and interest in the Platform and its content, including trademarks, logos, software, and features. Users are granted a non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms.

You may not:

• Modify or create derivative works of the Platform.

• Use the Platform for any commercial purpose outside the scope of your business subscription.

11. Termination

You may terminate your account at any time by contacting [hello@calk-ai.com]. Upon termination, you will no longer have access to the Platform, and all data associated with your account may be deleted after a reasonable period unless required to be retained by law.

Calk may terminate or suspend your account if:

• You violate these Terms.

• Your use of the Platform poses a security risk or legal liability.

12. Disclaimer of Warranties

Calk provides the Services on an “as-is” and “as available” basis. We make no warranties or guarantees, express or implied, regarding the reliability, availability, or accuracy of the Platform. We do not guarantee that the Services will meet your specific needs.

13. Limitation of Liability

To the fullest extent allowed by law, Calk and its affiliates will not be liable for any indirect, incidental, or consequential damages, including lost profits, data breaches, or business interruptions. The total liability of Calk for any claim is limited to the amount paid by the user during the preceding 12 months.

14. Modifications to Terms

Calk reserves the right to modify these Terms at any time. Changes will be posted on the website, and your continued use of the Platform after any changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of France and any disputes will be subject to the exclusive jurisdiction of the courts located in Paris.

For any questions or concerns regarding these Terms, please contact [hello@calk-ai.com].